We hope you love your Brooks ReStart purchase. If you’re not completely satisfied, you can return your shoes within 30 days of purchase. To get started, please visit our returns portal and have your order ID ready.
Please include the return authorization email inside your return package, and attach the shipping label to the outside of your package.
Once we receive your return, please allow up to 10 business days for processing. After it’s processed, we’ll issue a refund to your original payment method. Depending on your financial institution, it may take up to 7 business days to see the credit in your account after we release it.